Privacy policy

Royal Well has drawn up this privacy policy because your privacy is very important to us. Below you will find a description of how we collect and use information on our website.

Privacy statement

At Royal Well, we want you to have as much control as possible over your personal data, and it is important to us that you feel at ease when visiting our website. However, there are occasions when we need to collect information from you. Any personal information you provide to us, including your email address, will be used in the following ways.

When you provide personal information to receive materials from us, such as brochures, catalogues and so on, we collect this information for storage purposes. We need this information to process your request properly. We do not sell the information we collect and store about you.

The website may contain links to websites other than those of Royal Well. Royal Well accepts no liability for how personal information is handled on those websites.

Statistics and “cookies”

Royal Well also collects certain information about your computer’s hardware and software. This information may include: IP address, browser, operating system, domain name, access times and referring websites. The information is used to tailor the service so that it can maintain a high standard of quality and to obtain general statistics on how the website is used. This enables us to create content relevant to you and to grant you access to parts of our website that have restricted access.

Royal Well also collects information about which pages of the website the customer visits. Visitor data for the website is identified by a unique ID number and is never linked to personal information.

When someone visits the website, a cookie is stored on the customer’s computer, or retrieved if the customer has visited the website before. Cookies make it easier, for example, to collect statistics on website visits, as described above.